Network Security Administrator
Req #: 24502
Category: ..
Work Location
US-TX-San Antonio-CSTL
Location(s): US-TX-San Antonio
Shift: Various
Job Overview
About Rackspace
Rackspace Hosting is the service leader in cloud computing and the founder of OpenStack, the leading open source cloud platform. We deliver enterprise-level managed hosting, cloud hosting and e-mail hosting services to businesses of all types and sizes around the world. We serve over 180,000 customers from data centers around the world, and that number continues to grow. Rackspace integrates the industry's best technologies and practices for each customer's specific needs, delivering it as a service via the company's commitment to Fanatical Support®.
For the over 5,000 current Rackers, however, we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work, a supportive team environment and a lot of fun. We are as Fanatical® about serving our clients and one another as we are about building the future of technology.
We compete in the same space as Amazon, Microsoft and Google because the work that Rackers do allows us to lead the race for innovation and quality. Rackers’ opinions, ideas and creativity are pushed to the limit because pushing beyond the boundaries of today’s hosting standards is the only way to be number one. The pressure is on—Are you ready?
But, don’t take it from us—Rackspace’s awards and recognitions include:
- Fortune 100 Best Companies to Work For 2013, 2012, 2011, 2009, 2008
- Glassdoor Employee’s Choice – 50 Best Places to Work 2013, 2012, 2010
- Forbes Top 25 Fastest-Growing Tech Companies 2012, 2011
- Forbes Top 100 Best Small Companies 2010, 2009
- Computer World Best Places to Work in IT 2010
- Business Insider 25 Best Tech Companies to Work For 2011
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010
Texas
Many out-of-state candidates ask about life in Texas. First off, people don’t say “y’all” all the time, though it is pretty fun to say. Texas Pride is real but not in a pretentious way, and football is taken seriously—very seriously! The steaks are amazing, and if you like Mexican food, you’ll be in heaven. Yes, you can drive for hours and still be in the same state, but Texas provides a variety of landscape between the northern and southern parts of the state; in Texas, you really can have it all.
San Antonio
Businesses and the economy in San Antonio are continuing to grow, and the overall mood is optimistic and ambitious. If that weren’t enough, the cost of living is very reasonable and well below the national average. San Antonio is home of the River Walk and The Alamo, but towns in the Hill Country like Boerne, Fredericksburg and New Braunfels provide vineyards, history, great shopping and beautiful countryside. Though the most recent Census shows that San Antonio is now the seventh largest city in the US by population, most people here will be quick to tell others that it still feels like a small town due to the geographic size of the city. People can get everything they need within a few miles of home, but they can also head downtown for some big city action.
Culture
As employees of Rackspace, we are not simply numbers; we are proud Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and extraordinary. It’s also a natural responsibility because the values we embrace were created by us. Learn more about our culture on our talent page which features blogs and general information put together by Rackers across the company.
Overview & Responsibilities
Have you ever compared a 7 layer burrito to the 7 layer OSI model? Do lanes on a highway remind you of "equal cost paths?" If so, keep reading?
As a Network Security Administrator, you are passionate about all things security: VPNs, firewalls and load balancers. You solve intricate network security puzzles in unique, customized ways for our customers. You’ll solve issues by utilizing your own creative techniques to ensure Fanatical® troubleshooting and advice, while also means you’ll be a key partner in building relationships with customers as you update them of each step along the way. We don’t want you to just think outside of the box; we want you to break it.
In the ever-changing security field, you’re the type of person who wants to continue learning and stay ahead of the most current trends in the industry. To foster this growth, we provide ongoing training in our extensive product line consisting of Cisco, f5, Juniper and Brocade gear, and we also provide training and testing for certifications such as the CCNA, CISSP, CCNP and even the CCIE.
We have openings across all shifts in our San Antonio office.
In a typical day, you will:
- Work with bleeding-edge technology in the cloud computing space
- Teach customers “how to fish” while advising on technical issues through the ticket queue and calls
- Maintain, install, configure and troubleshoot firewalls (Cisco ASA's and Juniper SRX's), SSL VPNs, IPSEC and application delivery appliances such as Cisco CSS content switches
- Troubleshoot all layers of the OSI
- Collaborate with fellow administrators and mentors for support and professional development
- Investigate and resolve incident tickets
Qualifications
Required Qualifications:
- CCNA required
- Implement, configure and/or troubleshoot DNS, trunking, VLAN, port connection and routing issues proficiently and with minimal escalation
- Maintain, install, configure and troubleshoot firewalls (Cisco ASA's and Juniper SRX's), VPNs (including IPSEC) and application delivery appliances such as Cisco CSS content switches
- Ability to recognize and mitigate DDOS attacks
- Strong ability to recognize and remediate network issues up to and including the server OS level (Linux or Windows)
Guru (Preferred) Qualifications:
- Associate’s Degree in Networking
- Proficient, with some guidance, at implementing, configuring, and troubleshooting basic load balancer configurations; Preferred platforms are Brocade ADX, Cisco CSS and f5
Rackspace Hosting is an Equal Opportunity Employer. We provide equal employment opportunity to all applicants regardless of race, color, religion, sex, national origin, age, disability or genetic information in our candidate selection process.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job.
Options
Equal Employment Opportunity Policy: Rackspace is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Already a Racker? Head to our Racker Portal to log in with SSO.
Apply for this job
Refer a friend to this job
Not ready to apply? Connect with us.
Socialize this job opportunity to a friend, colleague, or family member:
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Need further assistance?
Req #: 24502
Category: ..
Work Location
US-TX-San Antonio-CSTL
Location(s): US-TX-San Antonio
Shift: Various
Job Overview
About Rackspace
Rackspace Hosting is the service leader in cloud computing and the founder of OpenStack, the leading open source cloud platform. We deliver enterprise-level managed hosting, cloud hosting and e-mail hosting services to businesses of all types and sizes around the world. We serve over 180,000 customers from data centers around the world, and that number continues to grow. Rackspace integrates the industry's best technologies and practices for each customer's specific needs, delivering it as a service via the company's commitment to Fanatical Support®.
For the over 5,000 current Rackers, however, we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work, a supportive team environment and a lot of fun. We are as Fanatical® about serving our clients and one another as we are about building the future of technology.
We compete in the same space as Amazon, Microsoft and Google because the work that Rackers do allows us to lead the race for innovation and quality. Rackers’ opinions, ideas and creativity are pushed to the limit because pushing beyond the boundaries of today’s hosting standards is the only way to be number one. The pressure is on—Are you ready?
But, don’t take it from us—Rackspace’s awards and recognitions include:
- Fortune 100 Best Companies to Work For 2013, 2012, 2011, 2009, 2008
- Glassdoor Employee’s Choice – 50 Best Places to Work 2013, 2012, 2010
- Forbes Top 25 Fastest-Growing Tech Companies 2012, 2011
- Forbes Top 100 Best Small Companies 2010, 2009
- Computer World Best Places to Work in IT 2010
- Business Insider 25 Best Tech Companies to Work For 2011
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010
Texas
Many out-of-state candidates ask about life in Texas. First off, people don’t say “y’all” all the time, though it is pretty fun to say. Texas Pride is real but not in a pretentious way, and football is taken seriously—very seriously! The steaks are amazing, and if you like Mexican food, you’ll be in heaven. Yes, you can drive for hours and still be in the same state, but Texas provides a variety of landscape between the northern and southern parts of the state; in Texas, you really can have it all.
San Antonio
Businesses and the economy in San Antonio are continuing to grow, and the overall mood is optimistic and ambitious. If that weren’t enough, the cost of living is very reasonable and well below the national average. San Antonio is home of the River Walk and The Alamo, but towns in the Hill Country like Boerne, Fredericksburg and New Braunfels provide vineyards, history, great shopping and beautiful countryside. Though the most recent Census shows that San Antonio is now the seventh largest city in the US by population, most people here will be quick to tell others that it still feels like a small town due to the geographic size of the city. People can get everything they need within a few miles of home, but they can also head downtown for some big city action.
Culture
As employees of Rackspace, we are not simply numbers; we are proud Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and extraordinary. It’s also a natural responsibility because the values we embrace were created by us. Learn more about our culture on our talent page which features blogs and general information put together by Rackers across the company.
Overview & Responsibilities
Have you ever compared a 7 layer burrito to the 7 layer OSI model? Do lanes on a highway remind you of "equal cost paths?" If so, keep reading?
As a Network Security Administrator, you are passionate about all things security: VPNs, firewalls and load balancers. You solve intricate network security puzzles in unique, customized ways for our customers. You’ll solve issues by utilizing your own creative techniques to ensure Fanatical® troubleshooting and advice, while also means you’ll be a key partner in building relationships with customers as you update them of each step along the way. We don’t want you to just think outside of the box; we want you to break it.
In the ever-changing security field, you’re the type of person who wants to continue learning and stay ahead of the most current trends in the industry. To foster this growth, we provide ongoing training in our extensive product line consisting of Cisco, f5, Juniper and Brocade gear, and we also provide training and testing for certifications such as the CCNA, CISSP, CCNP and even the CCIE.
We have openings across all shifts in our San Antonio office.
In a typical day, you will:
- Work with bleeding-edge technology in the cloud computing space
- Teach customers “how to fish” while advising on technical issues through the ticket queue and calls
- Maintain, install, configure and troubleshoot firewalls (Cisco ASA's and Juniper SRX's), SSL VPNs, IPSEC and application delivery appliances such as Cisco CSS content switches
- Troubleshoot all layers of the OSI
- Collaborate with fellow administrators and mentors for support and professional development
- Investigate and resolve incident tickets
Qualifications
Required Qualifications:
- CCNA required
- Implement, configure and/or troubleshoot DNS, trunking, VLAN, port connection and routing issues proficiently and with minimal escalation
- Maintain, install, configure and troubleshoot firewalls (Cisco ASA's and Juniper SRX's), VPNs (including IPSEC) and application delivery appliances such as Cisco CSS content switches
- Ability to recognize and mitigate DDOS attacks
- Strong ability to recognize and remediate network issues up to and including the server OS level (Linux or Windows)
Guru (Preferred) Qualifications:
- Associate’s Degree in Networking
- Proficient, with some guidance, at implementing, configuring, and troubleshooting basic load balancer configurations; Preferred platforms are Brocade ADX, Cisco CSS and f5
Rackspace Hosting is an Equal Opportunity Employer. We provide equal employment opportunity to all applicants regardless of race, color, religion, sex, national origin, age, disability or genetic information in our candidate selection process.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job.
Options
Equal Employment Opportunity Policy: Rackspace is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Already a Racker? Head to our Racker Portal to log in with SSO.
Apply for this job
Refer a friend to this job
Not ready to apply? Connect with us.
Socialize this job opportunity to a friend, colleague, or family member:
Go back to the welcome page
Need further assistance?
